Privacy Policy

1. Introduction

Aonxi, Inc. ("Aonxi," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our outcome-based workflow platform.

By using our service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide, including:

• Account information (name, email, company details)
• Billing and payment information
• Persona targeting preferences and workflow configurations
• Communication preferences and contact data
• Customer support inquiries and correspondence

2.2 Automatically Collected Information

When you use our service, we automatically collect:

• Usage data (features accessed, time spent, interactions)
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, errors)
• Cookies and similar tracking technologies

2.3 Third-Party Data

We may collect prospect and contact data from third-party data providers to power our enrichment and targeting capabilities. This data is processed in accordance with applicable data protection laws.

3. How We Use Your Information

We use collected information for the following purposes:

• Provide, maintain, and improve our services
• Build and execute outcome-based workflows on your behalf
• Process payments and manage your account
• Send administrative and service-related communications
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
• Send marketing communications (with your consent)

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

We share data with trusted third-party service providers who assist in operating our platform, including:

• Cloud hosting and infrastructure providers
• Payment processors
• Email and communication services
• Analytics and monitoring tools
• Data enrichment providers

4.2 Legal Requirements

We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 General Rights

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent for data processing

6.2 GDPR Rights (European Users)

If you are located in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

6.3 CCPA Rights (California Residents)

California residents have the right to know what personal information is collected, disclosed, or sold, and the right to request deletion and opt-out of sale (though we do not sell personal information).

To exercise any of these rights, please contact us at origin@aonxi.com.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through a notice on our platform. The "Last Updated" date at the top of this policy indicates when it was last revised.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: